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Fitness FAQs

Here are some common questions we receive, with helpful answers!

Sessions are 45 minutes long unless it is determined at the assessment that the athlete can benefit from a 30 minute session.

Athletes are scheduled for one session per week.

Sessions can be held at our gym space, outside (subject to weather), or at an athlete’s home.

Sessions will be held unless weather conditions are unsafe for the athlete and coach. We follow the guidelines of the Department of Education and New York State Department of Health. Please see our policy page for further information.

Empowered Sports and Fitness has a 24 hour cancellation policy. A missed, postponed, or cancelled session with less than 24 hours notice (except for an emergency), will be considered a completed session.

No, Empowered Sports and Fitness will provide each family with individualized equipment to complement the athlete’s training program.

We are happy to accommodate friends and family and ask only that the legal guardian of this individual sign a waiver release form. Please see our policy page for further information.

No, sessions cannot be frozen. While Empowered Sports and Fitness appreciates that families have obligations which may require the rescheduling of a session (i.e. vacations, unforeseen responsibilities, etc.) we require that packages be completed in a timely manner. Please see our policy page for further information.

We will do our best to accommodate your schedule; however, we cannot promise that preferred time slots will be available. Please see our policy page for further information.

We accept Venmo, Zelle, debit cards, credit cards, personal checks, and cash.

If there is a time slot that does not match your child’s schedule, we will try to put her/him in a younger or older age group. For example, if your child just turned 9 and cannot attend the 9-10 year old class at 4:40pm, we can place them in the 7-8 year old class that starts at 3:50pm. Each group will have athletes that are at the younger or older range of our age groups. We are flexible with grouping, and we do our best to make sure we have the best match for your child.

If you purchase a package for group sessions, you can utilize those sessions for individual sessions. That being said, our services operate on a first come first serve basis. Our coaches’ schedules fill-up quickly, and we cannot guarantee individual sessions in addition to the group classes.

If you purchase a package for individual sessions you cannot utilize those sessions for group sessions. One of our coaches will come to your home or meet in a convenient location to work with your child privately.

If you purchase an individual package and want to switch to group sessions or try a group session, we will allow you to utilize two of your individual sessions to trial our group sessions.

An athlete can be seen in our space for a one-to-one session, but only if a group class is not scheduled at the time you’re requesting.

Groups classes can vary in size. The number of athletes in any group session is at least two and no more than 10. We prefer our groups sessions to be small and intimate.

Your child’s Para can be in the gym space to help support her/him.

Group packages are no different than individual packages in regards to commitment. Your athlete’s commitment to the group is the equivalent to the length of the package you implement (10, 15, 20). We understand that life events such as vacations, doctors’ appointments, and sick days are inevitable, but please keep in mind that consistency is key for group sessions. We want each athlete to get as much out of a group as possible. When you select your day, time, and group we would like you to honor this commitment as we have limited spots in our groups. If there is too much inconsistency we will reserve the right to open your spot to a family on our waiting list. Please understand this is not personal. This is to make sure the well-being of group comes first.